Need something a bit more technical?
Learners are having a difficult time navigating AS400, a program that they need to use everyday. A lot information is communicated on each page, which can overwhelm those not used to the program.
Solution
Problem
Created a simulation of AS400 using SnagIt screen shots combined with Storyline 360
Created replacement Function Keys to simulate the key strokes learners will actually need to use
Used a combination of hotspots and triggers to conceal information to the learner until they wanted to engage with it to prevent overwhelm
Used additional variables to prevent progress until each piece of information was interacted with